Frequently asked questions

How can I participate in online consultations?

If this is your first time visiting Participate Melbourne then simply click on the Sign up button at the top right hand of the page. When prompted, create a Name and Password of your choice and provide a valid email address and if you like, your age, gender, postcode and how you participate in Melbourne.

If you have previously participated, click on the Log In button located on the right hand side of the top tool bar.

Why should I sign up?

By signing up you will receive regular updates on how your contributions are helping shape the future of our city. This includes a monthly newsletter listing new projects and important updates, for example, if a submission date is extended.

You can unsubscribe from email updates at any time.

What happens to my feedback?

All comments, ideas and suggestions are collated and used to inform Council decision making processes for the development of strategies, programs and activities. Online feedback is used in conjunction with other face-to-face consultation activities such as workshops, meetings, open days or surveys.

Is my privacy protected?

Yes. Your privacy is absolutely protected. The City of Melbourne will only use your email to invite you to participate in new projects and update you on existing projects. Your email address will not be used for any other purpose. More information is available in our Privacy Policy.

How are forum comments moderated?

Moderators will not alter or edit forum comments. Forum comments will only be removed if they are deemed to be significantly off topic, offensive or malicious – as outlined in the Moderation Policy. Users will be notified if their comments are removed and informed of the moderation process.

I rarely use the internet. Will I miss out on having my say?

Participate Melbourne provides the City of Melbourne with an exciting new way to engage online. It will be used to compliment but not replace traditional face to face consultation activities including workshops, displays, forums and mail outs.

Please contact us for other ways that you can stay involved with the City of Melbourne.