The City of Melbourne has tried to make this website as accessible to as many people as possible. We have followed version 1.0 of the W3C Web Content Accessibility Guidelines to Level AA.

We are always interested in knowing about your experience of the accessibility of the City of Melbourne site.

Accessibility features on our site include:

  • use of cascading style sheets
  • skip to main content
  • availability of 'text only' version documents (for the majority of the site downloads)
  • keyboard navigation of the site
  • ability to resize text easily through browser
  • a text to speech software called ReadSpeaker

If you need help accessing information on our website or require information in an alternative format, please contact our customer service team on 03 9658 9658.

If you would like to provide feedback regarding the accessibility of the site, email Participate Melbourne.


We endeavour to build our digital channels to work on the latest stable versions of browsers such as Chrome, Firefox, Safari and Internet Explorer.

Plugins, ad blockers and individual operating systems can have an effect on the performance of our pages and how content is displayed.

We recommend using What Browser? to check and update your browser to the latest and most secure version to ensure the most optimal and accessible experience.