Participate Melbourne is moderated by Social Pinpoint and its agents. By moderating the site, we aim to create a productive, positive and respectful space where people can make contributions without being intimidated or insulted.

All Content is screened by our site moderators either (i) prior to any Content being posted to the Service or; (ii) immediately after any Content is posted.

In the first instance, this may mean your Content may not appear straight away, until the moderators have reviewed and approved it. We also reserve the right to edit or remove any Content in our sole discretion after the Content has been posted to the Site.

Think positively about your participation. This is an opportunity for you to make constructive contributions to the project. It is not an opportunity to voice your gripes about Council, Council officers or other things not-related to the project.

  • Never be rude or dismissive about other people's comments. Respect the views of other people, even if they are different than your own. Keep comments focused on the issue or topic rather than engaging in personal attacks.
  • Be thoughtful and kind in your responses. It is okay to disagree with a comment, but do it in a way that is respectful and explain why you disagree.
  • Be informed about the issues. It is a good idea to read through the content of the site and other comments before giving feedback. You may even want to do your own research. This will help create a healthy and robust debate.

All comments are subject to the following rules.

  1. Do not make comments that can be considered a personal attack on a participant or City of Melbourne staff.
  2. Do not post personal information about any other participant or City of Melbourne staff such as their real name (if not provided in this site), address, or employer.
  3. Do not use offensive language including profanity or comments that are considered defamatory to a person's character.
  4. Do not make comments that are discriminatory of people's gender, race, religion, culture, sexual preference, appearance or background.
  5. Do not post links to any advertising, illicit or otherwise illegal material.
  6. No multiple posting. Once you have made your point, there is no reason to re-post your comment. Spam comments will be removed.

Comments interpreted by the forum moderators as not meeting these rules, or otherwise interpreted as not being appropriate, may not be posted, or may be subject to partial or full editing prior to approval.

Should your comment be edited or refused, we may send you an email identifying the comment and the reason for its modification and/or refusal.

Persistent breaking of these rules may result in the suspension or deletion of that users account.

Participate Melbourne is hosted and operated by Social Pinpoint on behalf of the City of Melbourne. Should you experience any technical issues, you can get in contact with us by sending an email to or