Aboriginal Melbourne
- Greater recognition and opportunity to learn about Wurundjeri heritage and culture.
- Establishing a local Reconciliation Action Group.
We’re developing a neighbourhood approach to better understand the strengths, priorities and needs of our local communities and build the foundation for a more empowered, engaged, and participatory community.
Phase one of our Participate Kensington consultation ran between 11 November and 22 December 2021, with a wide variety of consultation channels used to achieve broad and inclusive community reach.
The Participate Melbourne website was a key engagement platform featuring a detailed online survey, an interactive map, a short fill in the gaps postcard and a community wall. Targeted phone surveys, community conversations and events were held to further capture feedback.
This included sessions at the Kensington Public Housing Estate in collaboration with weekly food support programs, pop-ups at Holland Park, the Kensington Christmas market, the Kensington Association end of year event, weekday café session on Bellair st, and drop in sessions at The Venny and the Kensington Neighbourhood House.
Feedback was also gathered at a weekly seniors lunch activity, a workshop with mothers involved in a playgroup for culturally diverse families, a local homework club and presentation to the Kensington Community Network. We also worked in partnership with the Kensington Community Children’s Co-operative (KCCC) to involve around 80 children in the consultation.
More than 5000 postcards inviting feedback were distributed to every household in Kensington and feedback stations set up across 5 key community facilities to also gather local input. There was both advertising and feature stories in the local newspaper and social media post through the City of Melbourne’s channels and other local facebook posts from the Kensington Neighbourhood House, Kensington Good Karma Network and more. The project was also promoted through a number of newsletters and direct emails.
Many respondents outlined they were happy with Kensington as is, and would not like Kensington to change. Others key themes highlighted included:
Key responses to this question included:
We asked respondents to identify their level of agreement or disagreement with each statement:
Safety was rated on a scale of 1 to 5, from least to most safe. The results were:
Those who felt safe said:
Those who felt neutral said:
Those who felt unsafe said:
Respondents said they could count on the following people for help in a crisis:
19% of respondents have an emergency kit, 81% don't.
In this second phase of engagement we presented the draft neighbourhood priorities we’d developed based on community feedback received at the end of 2021. We wanted to check in with community again to understand how well we’d captured the priorities, and whether there was anything missing or if refinements could be made.
Phase two consultations ran from 22 March – 19 April 2022.
Kensington residents, businesses, workers and visitors were all invited to take part. Our Participate Melbourne website was the key engagement tool featuring the draft priorities and findings from Phase One engagement, a short online survey and a ‘chat with us’ function to book in a time to speak with our Neighbourhood Partner.
A range of pop-up activities and sessions were held with community to gather feedback and enable participation from a broader range of people.
This included pop-up sessions on Macaulay Rd, at JJ Holland Park, the Kensington Housing Estate, the Kensington Town Hall and The Venny. Sessions were also run with students at Kensington Primary school, presentations given to the Kensington Association and Kensington Community Network, and more.
Engagement activities included: bookmarks distributed to key community venues, a display featured at the Kensington train station and Kensington Town Hall, and numerous social media posts sent through the City of Melbourne and local groups’ channels. Activities were featured in local newspaper articles and promoted through a number of newsletters and direct emails.
Two initial workshops were held with Wurundjeri Woi Wurrung Elders. Workshops will continue as the Neighbourhood Portals develop over time.
Wurundjeri Woi Wurrung Elders provided a range of feedback including a strong desire to use Neighbourhood Portals as an opportunity to increase understanding and awareness of Aboriginal culture and history across the city.
They shared that they feel responsible for visitors on their Country and this includes an ongoing role to look out for and respect people, animals and the environment.
They reminded us to slow down amongst the bustle of the city and take the time to learn and appreciate more about our ongoing Aboriginal history and culture.Many felt the draft Kensington neighbourhood priorities were captured ‘well’ or ‘very well’ with 83.8 per cent of people rating the draft priorities either 4 or 5 out of a maximum of 5.
Nearly 11 per cent rated them as 3 out of 5 or ‘average’. While 4 per cent rated the draft priorities 2 out of 5 or ‘somewhat’. Only one participant rated them a 1 out of 5.
Comments relating to specific interests or concerns included:
We have refined the priorities based on the feedback received.
These include:
From April to May 2022 we undertook user testing with a diverse range of community members in small focus groups to assess the usability of the CBD and Kensington Neighbourhood Portals. These portals are being developed as a one-stop shop for neighbourhood connection and planning.
Sixteen community members participated in four sessions across four focus areas:
Participants were asked to complete simple navigation tasks and provide feedback on their experience.
Overall, participants understood and supported the idea and execution of the portals.
Participants provided useful feedback that then influenced the portal’s design and content, and improved accessibility and functionality.
Participants said they were 80 per cent likely to use a Neighbourhood Portal in the future.
We are using the community feedback gathered during the user testing sessions to further refine and improve the portal structure, navigation and content to increase community access and usage.
See the draft neighbourhood priorities we identified during phase one of consultation.