Walking in our streets and laneways will be safe and comfortable.
We will extend Melbourne’s renowned laneway culture linking the ‘Little Streets’.
Melbourne will be Australia’s premier bicycle city.
Our train stations will be international gateways to our city.
Public transport services to the central city will be safe, accessible, direct and frequent.
Private vehicle access to the city will be prioritised for deliveries, servicing and people who need to use a car.
We will embrace the future with smart and micro mobility trials that deliver public benefit.
Challenges and opportunities
The strategy proposes a series of actions, policies and projects in response to the following:
Safety and security in the city
- Pedestrian road trauma - Footpath overcrowding - Experience and reputation - Lack of confidence bicycle riding - Public transport safety
- Congestion - The impact of through-traffic - Excess and underused parking space - Pedestrian delays at intersections
City disruption and transformation
- Major project disruption - Disruptive technology - Transport emissions are increasing - Transport pricing
We will deliver this strategy by:
Creating a safe and liveable city
Safe, walkable streets support the knowledge economy, which is dependent on face-to-face interaction and the sharing of ideas and information. Cities with streets which support convenient, comfortable and safe transport have healthier populations and a more equitable society. Streets designed for people attract investment and promote economic growth.
Fostering an efficient and productive city
The efficient movement of people and goods is critical to the function of our city. Economic growth and productivity is powered by efficient transport. The walking economy has been key to the success of the central city as a place to do business, visit and live. Moving more people and goods efficiently in the same amount of space is a significant challenge we must address in partnership with the Victorian Government.
Encouraging a dynamic and adaptive city
As our population grows and transport challenges become more complex, there are real opportunities for technology, trials and innovative policy to be part of the solution. Our streets, public spaces and transport network must be adapted to meet the travel demands of the future while ensuring we continue to put people first in a liveable, prosperous and sustainable Melbourne.
City of Melbourne has a defined transport responsibility. It is important to note that many aspects of the transport system within the municipality are not under Council control. City of Melbourne works collaboratively with transport agencies, authorities and operators including Transport for Victoria (TFV), Public Transport Victoria (PTV), VicRoads, Yarra Trams and Metro Trains.
The Transport Strategy is an important Council document with a long term 30 year vision, setting the goals, policies, priorities and actions for the next 10 years. Preparing the strategy provides the community with the opportunity to contribute to this decision making tool and associated policies.
The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi Wurrung and Bunurong Boon Wurrung peoples of the Eastern Kulin and pays respect to their Elders past, present and emerging. We acknowledge and honour the unbroken spiritual, cultural and political connection the Wurundjeri, Bunurong, Dja Dja Wurrung, Taungurung and Wadawurrung peoples of the Eastern Kulin have to this unique place for more than 2000 generations. We are committed to our reconciliation journey, because at its heart, reconciliation is about strengthening relationships between Aboriginal and non-Aboriginal peoples, for the benefit of all Victorians.
The City of Melbourne takes the privacy of the participants using this site very seriously.
Our collection, use and disclosure of your personal information is regulated by the Victorian Privacy and Data Protection Act 2014. You can find more information about your privacy rights at the Office of the Victorian Information Commissioner.
How will we use and disclose your information?
We use the personal information about you to:
administer the site and manage your account
identify when you sign into your account
send you newsletters and information, but only when you have agreed to us sending you this information or when the information is necessary to assist with the administration of the site
respond to queries that you have contacted us about
attribute content that you post on the site to you
analyse use of the site to inform ongoing improvements and enhancements
inform policy decisions by the City of Melbourne
for any other purposes that we indicate to you when we request your personal information.
Content that you post on the site publicly will be able to be viewed by everyone who uses the site. Each post will contain your username and any publicly available reports from consultations, and may include quotes from participants in forums, surveys and other consultation tools.
Your feedback, including all demographic details you choose to submit, will be forwarded in the first instance to the relevant City of Melbourne work area with responsibility for administering the subject matter or project to which your feedback relates.
The City of Melbourne has created a central repository (the Knowledge Bank) of all survey responses. The City of Melbourne seeks to maintain your anonymity within the Knowledge Bank. Any personally identifiable information that you provide, including name and contact details, will be excluded or masked within the Knowledge Bank to preserve your anonymity. When you have consented, staff members will also add any verbal feedback you provide to them, in their interactions with you, to the Knowledge Bank. The Knowledge Bank tags survey responses based on the subject matter and the suburb from which they are received. Staff members can filter the responses in the Knowledge Bank by subject matter, suburb, age, and/or gender to inform future projects, gain insights into neighbourhood sentiment or key themes, and to ensure the provision of consistent service delivery across the organisation.
To further protect your anonymity, staff members can only view statistics on responses to questions about sexual orientation and ethnicity in the Knowledge Bank where a minimum 10 per cent of participants provide the same response. Unlike other demographic responses staff members cannot filter these statistics in conjunction with detailed survey responses.
While the City of Melbourne takes multiple measures to protect the anonymity of survey respondents, we ask that you help us reduce the risk of inappropriate information access and exposure by notincluding other information in your survey response that could possibly identify you or others.
By monitoring this additional information that you provide, we are able to protect the integrity of the discussions from individuals and groups who may attempt to unduly influence the outcomes of a consultation process. For example, we check to ensure each user has a single email account. We also review the site to protect it from spam or trolls.
We may also disclose personal information to third parties, and you consent to us disclosing your personal information, for the following purposes:
The following research consultants engaged by the City of Melbourne to assist with reviewing, interpreting and gaining insights into feedback submitted via Participate Melbourne:
Global Research Limited (ABN: 26158335950). Global Research securely stores the raw feedback responses on Microsoft Azure servers located in Melbourne and Sydney data centres.
The insights derived from the feedback by the research consultants assist the City of Melbourne with identifying particular patterns or areas for service improvement and the creation of better projects, plans and policies. The information supplied to the research consultants is limited to raw feedback responses and excludes the provision of your name, contact details or other information that could directly identify you. All consultants have agreed to the collection, use and disclosure of the raw feedback responses in accordance this Privacy Collection Statement for using Participate Melbourne.
In the case of submissions you make on planning scheme amendments, the Council will disclose your entire submission including your contact details to Planning Panels Victoria which sits within the Department of Environment, Land, Water and Planning. Submissions and contact details are stored in a Panel Book (typically a OneDrive file shared between all parties to the panel, where it is stored for 3 months before deleting). Planning Panels Victoria will facilitate all contact with you on matters relating to the panel process including to circulate agendas, inform you of the date and time of the panel hearing and to send correspondence to you on any other matters relating to the relevant planning scheme amendment.
The City of Melbourne will not disclose your information to another external party without your consent, unless required or authorised by law.
From time to time, the City of Melbourne engages research
consultants to help identify particular patterns or areas for service
improvements, and for project and policy development. Knowledge Bank information,
when supplied to research consultants, will have personally identifiable
information excluded but include demographic details you have chosen to share
in your survey response. All consultants have
agreed to the collection, use and disclosure of survey
responses in accordance with this Privacy Collection
Statement for using Participate Melbourne.
Access and correction
If you wish to access, correct or delete any of the personal information you have supplied to the City of Melbourne, please send your request to Council via email to firstname.lastname@example.org.
Updated July 2023
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