The conversation

The City of Melbourne is developing a new community library at the Munro site, in the heart of the Queen Victoria Market precinct.

We wanted to find out how people might use this new and exciting space, what they would like to see there and how they feel the library can contribute to their community.

Feedback will inform the development of the concept plan, inform the fit-out of the library space and help determine what the library offers, including its collections and programs.

Gathering insights

Between 25 January 2022 and 6 March 2022 we sought feedback on the library at the Munro site via:

  • an online survey on Participate Melbourne
  • activities at school and library programs
  • three pop-up intercept surveys at the libraries
  • ongoing cultural consultations with Traditional Owners
  • promoting the engagement opportunity to QVM stall holders, businesses and other stakeholders
  • asking City of Melbourne libraries staff their thoughts and hopes for the new library.

Who we reached


children engaged at school and library programs


conversations at 3 libraries pop-ups


website views


online survey responses

The feedback received included:

What we heard

  • Respondents were enthusiastic about the new library, praising the location and convenience.
  • The new library was seen to offer an opportunity for connection and community.
  • The community wanted to ensure the library is a welcoming, accessible place for everyone.
  • Respondents reiterated that a diverse offering of events, programs and activities could enhance community connection and learning.
  • The resources of the library were named as a key benefit, with respondents requesting a wide-ranging and diverse selection of books.
  • A range of spaces and facilities were desired – these included quiet places to relax and read, bookable meeting rooms, the makerspace, a café, co-working/study areas and areas for children.
  • Amenity and layout were commonly discussed. It was evident that separation of areas was critical to ensure high-activity zones did not disrupt other uses.
  • The library was seen as a place to foster the arts and creativity.
  • Respondents who talked about services for children wanted to see sensory stimuli, interesting play spaces, playgroups, storytimes, music, children’s books and learning opportunities.
  • Spaces where everyone, including adults, could play were suggested, with board games and games like table tennis.
  • Other specific facilities were suggested, included a music studio, a photography studio, a kitchen, a kitchen appliance library, an urban garden, a tool library and new technology like 3D printers.


Your feedback has contributed to the development of the concept plan, informed the fit-out of the library space and helped determine what the library will offer, including its collections and programs. Here are some of the ways that your ideas have influenced the schematic design of the library:

  • Landscaped rooftop terrace including indigenous plants, play spaces and great views of the market.
  • Aboriginal culture is integrated throughout the design of the whole facility.
  • Indoor and outdoor sensory play areas for children.
  • Peaceful spaces to offer escape from the busy city through zoning of quiet and busy areas.
  • Places to create including a makerspace and recording studios.
  • Varied spaces that will facilitate community connection, reading, learning, working and relaxation.

Next steps

The findings from the engagement process have been sent over to the Design team to develop the schematic drawings of the new library.

New library at the Munro site