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Engaging with community, listening to what you have told us and then turning your suggestions into actions is a continuous process, we recently kicked this off with our first community consultations from 18 October to 16 December 2021. We then got back in touch from 22 March to 19 April 2022 to check to see if there were any gaps or issues that you wanted to tell us about.

You highlighted that COVID-19 lockdowns forced us all to live more locally and that local amenities are even more important to you. You told us what you value in your communities, what the challenges and opportunities are and suggestions for shaping and planning the future together.

The priorities listed here reflect the great diversity of voices in the neighbourhood and are the beginning of a cycle of listening that is endorsed by Council’s Neighbourhood Planning Framework.

We’ve listened to you and heard you. We will continue to listen to you and expect over time for recurring themes to emerge and for these local priorities to grow and change. This portal will regularly update what is already happening and what areas we will be exploring further.

  • Aboriginal Melbourne

    For the Wurundjeri, Bunurong, Taungurung, Dja Dja Wurrung and Wadawurrung peoples of the Eastern Kulin, the place now known as Melbourne has always been an important meeting place and location for events of political, cultural, social and educational significance. We will ensure that the Traditional Owners’ culture, lore, knowledge, and heritage enrich the city’s growth and development.

More understanding and visibility of Woi Wurrung language across the city.

What you told us

You said that you’d like to see Woi Wurrung (Wurundjeri) language more understood and visible throughout the city. Your suggestions included:

“Open language classes”

“It would be good to have more Aboriginal [Woi -wurrung] place names and an idea of what Melbourne was like before”

“Dual Aboriginal [Woi Wurrung] names on everything that was here before we were”

“Aboriginal [Woi Wurrung] language included in maps”

What we're doing

As part of our Reconciliation Action Plan 2021-23, we are identifying and implementing opportunities for the dual naming of spaces to reflect the Aboriginal cultural heritage of the area, specifically Wurundjeri Woi Wurrung for the Melbourne CBD.

In 2022, our annual festival of ideas has been dual named narrm ngarrgu | Melbourne Knowledge Week, following consultation with Wurundjeri Woi Wurrung Traditional Owners.


More recognition of Wurundjeri Woi Wurrung people's ongoing cultural connection to Country with visibility through signage, education, placemaking and creative art initiatives.

What you told us

You value the Wurundjeri Woi Wurrung peoples ongoing cultural connection to Country and its significance in the development of the city. You would like this connection to be more visible through cultural appropriate signage, more cultural education, placemaking and creative art initiatives.

“Unique identity is Aboriginal Melbourne - we will stand out in that way.”

“I think Indigenous landmarks and locations should be clearer throughout the city.”

Cultural activities within neighbourhoods such as stalls selling yam daisies and other flora, reed necklaces and basket weaving”

What we're doing

We host the YIRRAMBOI Festival every second year, providing opportunities for Aboriginal artists to present their continuous and diverse contemporary practices.

We are also partnering with the Victorian Government and other stakeholders to deliver specific components of Greenline along the north bank of the Birrarung Yarra River.

We have completed a review of Aboriginal history as it relates to the Hoddle Grid. This was undertaken by independent heritage consultants working with Traditional Owner Groups and makes up volumes 3, 4 and 5 of the Hoddle Grid Heritage Review.

At this year’s narrm ngarrgu | Melbourne Knowledge Week we launched an Aboriginal Melbourne spatial mapping tool highlighting places and events of Aboriginal cultural significance within the city. An interactive map will be located in Town Hall Commons and available in desktop and mobile versions. This educational resource has been developed with the Wurundjeri Woi Wurrung Cultural Heritage Aboriginal Corporation and supports Council in placemaking and signage.


  • Access and affordability

    We will reduce economic and social inequality by ensuring universal access to housing, core services and information.

Greater recognition and support for apartment living and strata communities and more affordable housing.

What you told us

Most residents of the CBD live in high-rise apartments. You’d like to see more affordable housing, better design quality, more sustainability and housing types within apartments. You’d like greater recognition and support for apartment living and strata communities.

“It would be great to have building managers brought together and given support. Some are better than others.”

“Integration of public housing in existing apartment blocks.”

“Our apartment building doesn't have common rooms like some of the newer ones do. Our apartments are too small to have gatherings. Would love an affordable space for CBD families that can be rented out for birthday parties, dinner parties, afternoon teas. We can't always rely on parks and gardens due to Melbourne's weather!”

“Build new buildings with 8-star ratings.”

What we're doing

We have established Homes Melbourne to coordinate and facilitate more affordable housing for key workers and people on low-incomes.

As part of our Climate and Biodiversity Emergency response we are advocating to the Australian Building Codes Board, along with State and Federal Governments to ensure that the National Construction Code delivers better outcomes for people and the planet. This means fast tracking changes to the building code, such as a 7.5 star rating for all new buildings, to enable the transition to resilient, zero carbon buildings.

What we’re doing next

We have some resources on our apartment living page to support the strata community and are keen to hear your ideas on further addressing this.

We’re also looking at ways to make homes in the CBD more comfortable, healthy and affordable to live in. Some resources are available for residents here.


Spaces and services are welcoming for all people including families and children, older people, Aboriginal communities, migrant communities, neurodiverse people, LGBTIQ+ communities.

What you told us

You would like to see the CBD as an affordable and inclusive place. This would include community spaces and services for all people including families and children, older people, Aboriginal communities, migrant communities, neurodiverse people, LGBTIQ+ communities.

“More spaces where families and people of all ages can sit without having to spend money.”

“More facilities for grandparents to take their children while parents are working.”

Really making Melbourne a great place for families by thinking through what it means to live in the city as a family - not just the city as a transient place. Looking after people already living in the city. Not just one bedroom boxes.

What we're doing

We provide a broad range of health and support services, programs and resources to assist the community including children and their families, young people, older people, Aboriginal communities, LQBTIQ communities.

Our Inclusive Melbourne Strategy increases access to opportunities for all people and outlines how we will respond to the diversity of religions, cultures, age groups, gender, sexual orientation and ability among the people who live, work, study in and visit the city.

Also, our Creating Communities of Equality and Respect: Women’s Safety and Empowerment Action Plan 2021-2024 outlines action that can be taken to prevent violence against women.

What we’re doing next

We will be looking at further opportunities to incorporate community suggestions and advance inclusivity within the Melbourne CBD neighbourhood.


Spaces and services designed to consider use by people of all ages, abilities and backgrounds.

What you told us

A city that is accessible and easy to navigate is important to you as well as spaces and services for people of all ages, abilities and backgrounds.

“Disability access could be improved - not a ramp around the back of a building.”

“Fix the pathways with the dots for the blind and making the CBD more accessible for vision and mobility impaired people.”

What we're doing

Our Disability Access and Inclusion Plan 2020-2024 focuses on ensuring more accessible services and events, adult change facilities, and with support from community and transport groups, more accessible transport services.


Local food production and access to fresh food.

What you told us

You’d like visible local food production through small planters, community gardens, food forests, edible fruit trees and partnerships with social enterprises. You highlighted the value of Queen Victoria Market and the need to access fresh food in other city locations.

“I would love to see a few more fresh food mini markets in the CBD. Like a European vegetable market in a little area where people can pop out at lunchtime and buy some fresh produce or grab a fresh lunch. We have QVM but would be nice to have something like that actually in the CBD.”

“Plant edible fruit trees so that they can be used for a source of food for people experiencing homelessness and other people in need. Principles of sharing and caring are very important in Wurundjeri Woi Wurrung culture.

What we're doing

Our Community Food Relief Plan 2021-2025 commits to improving access to food and food relief services, and to investigating opportunities for pop-up markets in our local neighbourhoods.

Our Community Food Guide is a resource for community agencies and anyone in the community who needs information on how to access affordable, fresh and healthy food.

What we’re doing next

We continue to work with food relief providers on initiatives and programs to improve access to food for vulnerable members of our community. This includes supporting communities to grow their own food, helping to increase food supply and production.


  • Climate and biodiversity emergency

    We will prioritise our environment and take urgent action to reduce emissions and waste in order to protect public health, strengthen the economy and create a city that mitigates and adapts to climate change. The City of Melbourne declared a climate and biodiversity emergency in 2019.

Decarbonising transport and keeping cars out of small streets and lanes.

What you told us

Reducing carbon emissions is important to you. You would like to see the decarbonisation of transport and have more pedestrian-only and shared zone areas, especially in small streets and lanes.

“Charge cars that travel through the city a toll. Use the funding to support better public transport from outer suburbs.”

“Introduce zero cars within 2-4kms of CBD this will reduce emissions. This will reduce accidents as well.”

“I wish there were more streets that were closed to motor vehicles. I love the CBD but there are too many cars on the road. It is a waste of space and the noise and air pollution detracts from the sense of place.”

What we’re doing

We’re committed to zero emissions transport, including supporting transition to electric vehicles, as outlined in our Transport Strategy 2030 and Climate Change Mitigation Strategy.

We’re pursuing higher environmental standards through our proposed planning scheme amendment C376 Sustainable Building Design. This proposed amendment will incorporate electric vehicle (EV) charging and EV readiness for new buildings to ensure they support our vision of a zero emissions city by 2040.

We’re also fast-tracking the delivery of protected bike lanes and pedestrian and bike-friendly street improvements across the city and participating in a 12-month e-scooter trial.


Greening the city streets, buildings and rooftops.

What you told us

Spending time in urban green spaces can help our physical and mental health. You value this too and would like to see more greening of city streets, laneways and buildings including rooftops, and more biodiversity and flora and fauna within the city.

“Use eucalyptus as well as a range of other indigenous species to revegetate and increase tree canopy.”

“Initiative to green the CBD's buildings including greening rooftops - so much of the city looks onto the rooftops of other buildings - let's make these spaces nice to hang out in and nice to look at.”

“Urban Forest - greening of laneways, vertical gardens, assistance for buildings that want to build rooftop garden live on 50th floor, see all the way to Cathedral and Parliament.”

What we're doing

We’ve developed an Urban Forest Strategy and are currently delivering year 8 of the Central City Urban Forest Precinct Plan. The future review of this plan will incorporate community engagement and input.

The Urban Forest Fund supports gardens, tree planting, biodiversity projects, green roofs and vertical greening, and intersects with the Green Our City Strategic Action Plan which aims to improve the quality and quantity of green roofs and vertical greening in Melbourne.

Our Nature in the City Strategy also outlines how we will protect and enhance ecosystem health and biodiversity in our city.


Education programs on climate change, biodiversity and disaster preparedness.

What you told us

You’d like to see more education programs on climate change and biodiversity. Many of you told us that you don’t feel prepared for disasters that might affect your neighbourhood.

“Pop-up workshops and classes, to improve sustainability in own home.”

“Educative sessions videos at Federation Square about climate change and initiatives to take to conserve energy, etc. Reduce use of plastic, change to paper bags.”

What we're doing

We declared a climate and biodiversity emergency in 2019 and are taking bold action on climate change. We’ve committed to zero net emissions by 2040 in addition to a range of other actions and priorities.

To find out more, visit: How to act now on climate change.

Our urban water in the city initiative aims to increase understanding of sustainable water management and provides resources and ideas to make a difference at home or work.

We also offer a range of community environmental education and awareness programs including Nature Stewards, our Citizen Forester Program, Gardens for Wildlife and sustainability walking tours.

We are the first organisation to have eventsincluding the Moomba Festival, Melbourne Fashion Week, Melbourne Music Week, naarm ngarrgu Melbourne Knowledge Week - which are all certified Carbon Neutral through the Australian Government’s Climate Active Program.

What we’re doing next

We have an initiative on Community Disaster Resilience and will look to run programs to help our community feel more prepared for future events.


More promotion and adoption of renewable energy like solar.

What you told us

You’d like to see more promotion and adoption of renewable energy options.

“Turn the CBD into a negative powered hub using solar horizontal wind production.”

“Sustainability having solar as necessity on all buildings and putting energy to the grid.”

“Possibly introducing a greener initiative, running of renewables.”

What we're doing

In 2017, the City of Melbourne became the first capital city council in Australia to be powered by 100 per cent renewable energy through the Melbourne Renewable Energy Project.

By continuing our innovation in renewable energy, Power Melbourne will play a lead role in reaching our ambition to become a whole city powered by 100 per cent renewables by 2030.


Improving waste management and circular economy projects within the CBD.

What you told us

Reducing food waste and improving waste management is important to you. To help with this you’d like to see local circular economy projects such as composting and a vending machine-like system for glass and refilling stations for household products.

“More incentives for recycling would be great e.g. clothing recycling bins so that they can be upcycled later on.”

“Food and organic waste treatment for apartment towers - that's a huuuuuge opportunity.”

What we're doing

Our Waste and Resource Recovery Strategy outlines ways to help become a zero waste city. We provide a wide range of services including street bins, garbage compactors and residential and commercial bin collections and recycling.

We are leading the reduction of food waste and diversion of waste from landfill, through our food and organics (FOGO) collection service for single-unit and multi-unit dwellings up to five storeys. We will also be trialling textile bins and a food organics pilot in high-rise buildings.

What we’re doing next

We also support the idea of a circular economy and through leadership and community neighbourhood projects, including social enterprise grants, are reviewing a container deposit scheme, alternative waste technologies and developing circular economy guidelines.


  • Economy of the future

    We will focus on driving economic recovery and creating the conditions for a strong, adaptive, sustainable and thriving future city economy supported by a diverse mix of industries and jobs that provide dignity and opportunity.

Enhancing resilience of the CBD through defining and promoting distinct neighbourhoods within the city.

What you told us

The CBD is well-known for its lively and culturally and socially distinct areas within the neighbourhood. You’d like to see greater promotion and distinction of these areas to support local businesses and enhance resilience of the CBD, especially post COVID-19 lockdowns.

“We’d like to get to know each other more. We’d like to be more active in the precincts. I’m keen to see a recovery led by small business owners and residents”

“Define and market unique neighbourhoods of the city like New York does.”

What we're doing

Our Business Precinct Program 2021-25 provides financial support to precinct trader associations to help them reactivate and promote their distinct areas.

We are also supporting Melbourne’s creative industries through reusing and reenergising precincts and vacant spaces throughout the city.

What we’re doing next

We are keen to partner with the industry and local communities to continue to advance these opportunities further.


More support for small businesses and diversity of hospitality options.

What you told us

You’d like to see more support for small businesses and diversity of hospitality options.

“30% off in restaurants was excellent, some more of those.”

“Small business in the CBD is dead and the probability of revival is low”

“Encouraging sole traders to grow their business and become a small business”

“Support small business and retail, support offices to attract employees back to full time work”

What we're doing

We’ve provided and continue to provide a range of support for businesses including: grants, mentoring, workshops, extended outdoor dining initiatives, regular newsletters, research and data sharing.

We continue to strengthen Melbourne's economic recovery, including through precinct and shopfront activation, delivery of an enhanced business concierge service and support for the night-time economy.

Through our Business Precinct Program 2021-25, local businesses are encouraged to join their representative association to benefit from City of Melbourne support to deliver local activations and marketing and promotion campaigns.


Affordable communal workspaces for start-ups and creatives and improving digital literacy across the city.

What you told us

To help reinvigorate the CBD, you’d like to see affordable communal workspaces for start-ups and creatives, and increased access to digital services and improvements to digital literacy.

“Small hubs created for local entrepreneurs at affordable rates. City is not as expensive as pre-COVID but getting mass bookings means that offices can be full all the time.”

“It would be great if there were community-based coworking spaces. One aspect of apartment living in the CBD is that they are not huge spaces. COVID has impacted ability to use shared spaces and facilities within our buildings and many of the older buildings don't have these amenities. […] it would be great if the City of Melbourne could broker this or if we had known about community spaces that are modern functional.”

"Vibrant free places for community groups and artists to meet, spread throughout the city for easy access.”

What we're doing

The Micro-Labs project mixes retail, community and co-working in one city location. We will bring a shopfront to life at 227-229 Bourke St for residents and visitors to enjoy, and to support our businesses and economy.

Our Library Service now with pop-up libraries are fostering digital literacy skills and increasing access to free wi-fi from our community facilities.

What we’re doing next

The changing nature of work has seen an immediate demand for a more flexible work life. Coworking spaces are a perfect solution to this growing demand, and we are supporting this start-up ecosystem through programs and initiatives.


  • Melbourne’s unique identity and place

    We will celebrate and protect the places, people and cultures that make Melbourne a unique, vibrant and creative city with world-leading liveability.

Preserving our city’s old buildings and heritage.

What you told us

Melbourne has a unique and distinguishable character and you’ve told us that preserving our old buildings and heritage is important in retaining this.

“Retaining the buildings etc for the things that make Melbourne unique with the Melbourne feel.”

“Consider what future generations want from today architecture before an [older] building is pulled down.”

“Avoiding facadism to better protect Melbourne's special identity.”

What we're doing

Our Hoddle Grid Heritage Review, is the first comprehensive review of heritage buildings in the central city since the 1990s. The independent review took a holistic view of more than 1000 buildings, carefully considering Aboriginal, colonial, contemporary, community, tangible and intangible heritage values.

We have sought heritage protection for 126 properties and five precincts through Amendment C387. The properties include 48 places that represent the best of our city’s postwar residential and commercial architecture and tell the story of Melbourne’s evolution from 1945 to 1975. This was recently endorsed by the City of Melbourne Future Melbourne Committee.


More events, activities, and art and support for artists and performers.

What you told us

Melbourne is recognised as a cultural destination with an array of galleries, world-renowned street art and bustling music and theatre events.

You’ve said that being a cultural city is important to you and that you’d like to see more events, activities and art within the city and more support for artists and performers.

“Lots of free events - lots of opportunities to try new things from different cultures.”

“[It produces] wonderful and wide-ranging events to see and [it is] proactive in incentivising visitors to make the journey in. [It] invests in making the city a vibrant and interesting place.”

“Making venues more affordable for groups to rehearse and perform in the city…. Having a thriving arts culture has always been so important to Melbourne as it attracts people and gives the city a buzz and a safe and exciting vibe with lots of people living and working in the city. The people who work, rehearse and patronise these concerts, shows and events helps the local economy and makes the city a more attractive place to be.”

What we're doing

We are showcasing Melbourne's unique culture and creativity through our public arts projects and program of events, encouraging more people to visit our city and participate in arts and cultural activities.

The Flash Forward project connected 40 historic laneways across Melbourne and commissioned more than 80 creatives to create artworks through lighting, music and creative installations.

Arts Grants are available to artists and small to medium arts organisations from all backgrounds and abilities.

Creative Spaces connects artists and creative practitioners with spaces, promotes artists and their work, and provides an index of live and virtual events.

We are presenting multiple premier events with extensive free programming throughout the year, including New Year’s Eve, Christmas Festival, Moomba, Melbourne Music Week, Melbourne Fashion Week, narrm ngarrgu Melbourne Knowledge Week and YIRRAMBOI.


Reactivating the city and reinventing it through innovation, creative production and new uses of city buildings and spaces.

What you told us

In the short term you’d like to see the city reactivated through the return of office workers, visitors, tourists and students. Next, you want the city “reinvented” after the impacts of COVID-19 through innovation, creative production and new uses of city buildings and spaces.

“Would like to see more use of diverse spaces (upper story spaces in older buildings, more public design in small spaces at ground level that encourage a sense of discovery.) Interesting interpretation.”

What we're doing

Our Economic Development Strategy 2031 supported by our Creative Strategy 2018-2028, highlights opportunities to transform and reimagine the role of the city as a place to work, visit and be entertained.

Our This is Your Local, a marketing and communications strategy promotes the central city as a great place to live.

What we’re doing next

Newly vacant spaces create opportunities to revitalise the city by encouraging creatives back into the city, and providing inspiration for residents, workers and visitors to engage and collaborate in city life.

We are also looking at ways to move beyond the office, stimulating a mix of industries through precincts and innovation.


  • Safety and wellbeing

    We will plan and design for the safety and wellbeing of those who live, visit, work and do business in Melbourne, regardless of their background.

More programs, spaces and tools to enhance local community connection and strengthening Melbourne as a series of ‘neighbourhoods within the neighbourhood’.

What you told us

For positive mental and physical wellbeing people need to feel safe and connected. You have reinforced this by telling us that you want to see more programs, spaces and tools to enhance community connection, particularly between high-rise residents, international students and and small businesses. You value the diverse character of Melbourne and would like to see more grassroots activities and community projects that strengthen and promote Melbourne as a series of 'neighbourhoods within the neighbourhood' and not only a 'CBD'

Could include smoking ceremonies for neighbourhoods to bring people out of their residences and together as a form of healing and moving on from the pandemic. Include more traditional ceremonies for neighbourhood events/activities.

“Perhaps more community activities, e.g. tree planting, information-based walking tours, etc”.

“Seeing more grassroots activities and community projects that we can get involved in.”

“Address social isolation of single people. Link people to walk dogs to connect younger with older people.”

“Council funded residents connection services & residents events.”

“Creative centres for community building. We hardly even know our neighbours.”

“The CBD is not a homogenous place, there more we can strengthen each neighbourhood within the CBD and create an interconnected network, the better, stronger and more resilient the whole CBD will be."

What we're doing

We deliver community events through our Events Partnership Program and Connected Communities grants. Our Business Precincts Program also supports local business associations to run activities and we assist international students through our international students programs.

What we’re doing next

We’ve been trialling meet-up events for residents and small business owners as part of Participate 3000 and are keen to develop future initiatives that foster local community connection and to strengthen Melbourne’s unique "neighbourhoods within neigbourhoods” character.


Addressing street safety issues such as drug and alcohol use, mental health, aggressive behaviour and the need for more police and security presence, and better lighting.

What you told us

You highlighted the importance of addressing street safety issues such as drug and alcohol use, mental health, aggressive behaviour and the need for more police and security presence and better lighting.

“There are a lot of good things about living in the city, but I also don't feel safe. I don't walk anywhere unless I have someone with me. Laneways are poorly lit.”

“More police around at night, I don't feel safe at night we hardly see any police around the city.”

“Sometimes I am afraid to walk alone at night in Melbourne CBD, especially Flinders Street areas, as there are people on drugs. I feel unsafe when there are a higher number of drunk people at night on weekends.”

What we're doing

We are working with Victoria Police and other agencies to deliver initiatives that improve safety on the streets of Melbourne and within our communities.


Support for people experiencing homelessness and working towards reducing homelessness.

What you told us

You are concerned about the number of people experiencing homelessness in the CBD. You said that you would like to see more support provided for them, that you’d like to understand more about existing services and suggestions on how you might be able to help.

“It seems that there has been much money and time invested in gentrification of Melbourne without addressing and solving issues such as homelessness and sparse housing.”

“I tend to see many homeless people and it creates an unsafe environment. Maybe they should have access to a mobile phone so they can know what shelters they can go to or police officers to escort them to the appropriate services.”

What we're doing

We are actively working through our in-house support team, with other agencies and our recently established Homes Melbourne to support people experiencing homelessness and increase pathways out of homelessness.

The Make Room project brings together Melbourne’s corporate sector, philanthropists and charities to help fund the project to refurbish Council owned property at 602 Little Bourke Street into 50 studio units for rough sleepers. Extra support services will also be offered to residents while they secure longer term housing.

Construction is scheduled to commence October 2022 and be completed late 2023.


Improving street maintenance and cleanliness.

What you told us

You expressed that unclean and poorly maintained streets add to the perception that an area is neglected and unsafe.

“The city needs to be clean and inviting not grungy and dirty.”

“The city seems neglected and the onslaught of COVID is palpable. The streets and public spaces are always dirty and graffiti is rampant.”

What we're doing

We’ve established a Rapid Response Clean Team who patrol the CBD and respond in real time to requests for street cleaning and graffiti removal.

Between 7-21 March 2022, the Rapid Response Clean Team conducted a two-week blitz, cleaning illegal graffiti from the CBD grid and corridors.


Balancing the needs of various transport and road users.

What you told us

Some of you said you would like driving and parking in the CBD to be easier and cheaper, while others would like less cars in favour of active transport options. Increasing the safety of cycleways, improving public transport systems and enhancing pedestrian access were suggested.

“Empty bike lanes and related narrowed streets, removal of street parking spaces, restricted road access, expensive private parking.”

“Still too many cars, needs more for cyclists and more crossing time at major intersections.”

“Easier and cheaper parking for cars, especially for people who would rather drive than take small children on public trains and trams.”

“While the rollout of bike lanes has been an impressive start, need to keep going to ensure there are connector lanes out to surrounding municipalities so that everyone can have the choice to commute by bike safely.”

What we're doing

Our Transport Strategy 2030, delivers a protected bike lane network, station precincts as key gateways, little streets as streets for people, safer speed limits, micro mobility trials including e-scooters, and more efficient traffic signal timing. It also contains an approach to support electric vehicles, bicycling encouragement programs and advocacy and implementation with the Victorian Government.

An Independent Transport Review anticipates that bike trips to the CBD will exceed pre-pandemic levels and recommends that the accelerated roll-out of new bike lanes continues.


More amenities in the CBD including public toilets, seating, tables, drinking fountains, shelter and shading.

What you told us

You’d like to see more amenities in the CBD for workers, residents and visitors including public toilets, seating, tables, drinking fountains, shelter and shading.

“Toilets and water taps to give dogs water or wash kids feet are a bit few and far between.”

“Missing some good clean public toilets”

“More seating is needed in Melbourne parks. More facilities also. Existing seating is also lacking shade. Benches are poorly positioned.”

“Now that weather is practically unpredictable, some shaded outdoor areas in parks and gardens would be beneficial.”

What we're doing

We provide and maintain a range of street furniture and amenities to support people who live, work and play in the CBD.

What we’re doing next

We are keen to look at opportunities to provide further amenities to assist workers, residents and visitors participate safely and comfortably in activities in the CBD.


Recreation facilities and exercise options.

What you told us

Surrounded by historic parklands and the Birrarung (Yarra river), the CBD provides attractive recreation and exercise facilities. You have made suggestions for facilities and options that you would like to see within and around the CBD.

“Adult exercise equipment in parks and below apartments. To be able to keep fit and independent when ageing. Multi-lingual instructions on equipment.”

“It would be great to have more gardens and safe, somewhat green running spaces for women to feel comfortable exercising outdoors.”

“Even in lockdown we found fantastic bike trails, parks and things to see and do. All family friendly.”

What we're doing

With a big focus on Active Melbourne, we support health and wellness through encouraging participation in healthy moderate physical activity. We are doing this through supporting recreation in our beautiful parks and gardens such as Alexandra Gardens and the Domain Parklands, Fitzroy Gardens, Flagstaff Gardens which surround and are walking distance from the Melbourne CBD. We have also extended our network of dedicated bike lanes to encourage more people to cycle.

We are currently undertaking refurbishment works at the Melbourne City Baths, which provides health and fitness services and programs to the community. It has the largest swimming pool in the CBD, as well as a gym and a fitness studio.

The Active Melbourne app is our official platform to support your health and fitness and includes on-demand and live virtual gym classes, tracking and personalised training programs. It is a free fitness service. Our website also has other training resources including Workout Wednesday videos.


Addressing planning, development and construction impacts on liveability.

What you told us

You told us that your liveability in the CBD is being impacted by planning, development and construction decisions and have concerns about the abundance of high-rise construction. You would like to receive better communication from council on these issues.

“Skyscrapers compromise the city - especially access to sunlight. Dark and windy. Poor interface with ground floor.”

“City is expanding residential living and towers with little consideration of impacts to increased service requirements, disruption from noise as these service providers (waste, delivery etc suppliers) need to conduct their services during the night and disturbing residents.”

What we're doing

We’ve developed a Development Activity Model to better inform you of future buildings and construction in your area.

Following extensive review and consultation, the new Code of Practice for Building, Construction and Works came into effect from 17 March 2022.

The new Code coincides with the upcoming launch of City of Melbourne Services online, which will bring digital permits to construction activities at the end of March.

We are advocating to the State Government for a stronger regulatory framework to manage construction noise.

We are reviewing central city waste regulations and waste truck movement restricted areas as one of our 2021-22 Budget initiatives.


More support for our international students.

What you told us

International students are now returning to Melbourne and you said that you would like to know what support is available for them as they adjust to being back in the city.

"The rent for students is too high, there should be more cultural activities for people to go to"

“The students will be back so [Melbourne] will bounce back"

"Give better opportunities to new students"

What we're doing

The safety and wellbeing of international students is important to us. We deliver a range of initiatives, including The Couch - International Student Centre in partnership with the Salvation Army, outings to attractions, events, behind-the-scenes tours and ticket giveaways through the Experience Melbourne program.

We also offer conversation clubs and many free items including books, eBooks, music and movie streaming from our libraries, along with wellness programs, and mentoring and workshops to help you get job-ready.

We are a collection point for the Melbourne International Student Guides and we’ve partnered with Insider Guides on the Lighthouse International Student Directory. We also offer a City of Melbourne international student newsletter which can be subscribed to here.


Increasing off-leash areas for dogs and education programs to encourage responsible pet ownership.

What you told us

You observed that there has been a noticeable increase in pets including dogs within the CBD. You would like to see more designated off-leash areas and access to water while maintaining safety and comfort for other park users. We’ve also heard that you’d like to have more education on responsible pet ownership, particularly in high-rise buildings.

“More drinking fountains for inner city dogs (CBD can get hot).”

“More community gardens and dog parks.”

“Many people got dogs during the pandemic but don’t seem to know how to care for them. We often must clean up our common areas that are being used as toilets. We need support with education for high-rise pet-owners.”

What we're doing

We recently sought feedback from the community about dogs in open space including their views on proposed dog off-leash locations. We are currently looking into this and into opportunities for education programs for pet owners.